FAQs

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pregnancy

What is Candlelit Care?

Candlelit Care offers pregnant and postpartum women and birthing parents at risk of chronic maternal stress, depression or anxiety access to critical support by providing digital assessments to determine risk, psychoeducation to better manage stress. Through use of data science, we are then able to pair parents with culturally sensitive one on one coaching and digital cognitive behavioral therapy designed to improve birth outcomes.

Does Candlelit Care accept my insurance?

Book a session with one of our coaches and they can check your insurance benefits as well as help you get started. At this time, we offer comprehensive support for out-of-network reimbursement and have a team on hand to help explain how it works and provide the paperwork you'll need. We'll check these benefits on your consult as well so you know your options.

What challenges do you support?

We can support women and birthing people who are experiencing chronic stress, anxiety, depression, or trauma during fertility challenges, pregnancy, loss and miscarriage, abortion, postpartum and early parenthood.

Is virtual coaching free?

At this time, we are not offering our services for free. We charge a total of $150 for your first four virtual perinatal mental health coach sessions, so you can get a feel for us and we can better understand your needs. If you are experiencing a financial hardship, please let us know and we can offer you low- to no-cost options that meet your needs and budget.

Does Candlelit Care offer medication management?

No, Candlelit Care does not offer medication management. If medication is an appropriate part of your treatment plan, your coach can refer you to our psychiatrist partner who can offer medication management depending on your state. There is no guarantee that patients will be referred to receive medication.

What is the cancellation policy?

Cancel your subscription anytime, no questions asked. Let us know you would like to cancel by emailing us at support@candlelitcare.com

How am I paired with a coach?

After you sign up, we’ll ask you a few additional questions about your challenge, preferences, goals and mental health history. We’ll use this information to match you with a trained coach.

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